Online Safety — Keeping Kids Safe
Practical guidance for parents keeping up with their kids' digital lives — without needing to become an expert in every app.
What it is
Online safety covers everything from screen time and age-appropriate content to cyberbullying, online predators, and the mental health effects of social media use — a moving target that changes as fast as the apps themselves.
Good to know
Outright bans tend to push kids toward hiding their online activity rather than reducing risk — ongoing, judgment-free conversation about what they're seeing and experiencing tends to work better than monitoring software alone.
What helps
Keeping shared devices in common areas, knowing the basic privacy settings of the platforms your kids actually use, and having an established “come to me if anything feels wrong, no matter what” agreement all reduce risk meaningfully. Schools and Kids Help Phone are both equipped to help if something's already gone wrong online.
When to seek help
If a child discloses something that happened online — contact from a stranger, exposure to harmful content, harassment — take it seriously and calmly, and involve the school or, if a safety threat is involved, the police.
Services that can help
- Kids Help PhoneFree, confidential professional counselling for children and youth, in English and French. Call 1-800-668-6868, or text CONNECT to 686868, any time.
- Perinatal Program Newfoundland Labrador (PPNL)Maternal and newborn health resources, including perinatal mental health support.
- Postpartum Support InternationalMaternal mental health support line, call or text.
- Strongest Families InstituteFree, evidence-based skill-building programs for children, youth, and families - delivered by phone and online coaching on your schedule. Self-referral accepted.
- Janeway Children's Health & Rehabilitation CentreNL's only children's hospital. Includes acute care psychiatry beds, the Child/Adolescent Psychiatry Unit (J4D), outpatient psychiatry, and the Family Centre.
- Hope Valley12-bed youth residential centre — detox and treatment for alcohol and other drug use, plus counselling, schooling, and life skills. Average stay 3–4 months.
Related topics
This page is general information, not a diagnosis or medical advice. If you're in crisis, go to Get Help Now instead of reading further.