In danger now: 911Crisis line (24/7): 811Suicide crisis line: call or text 988
NL Mental Health

Where to start

There’s no wrong door, and you don’t have to start at the “top.” Newfoundland and Labrador’s system is built on Stepped Care — a made-in-NL idea that you should get the least-intensive support that actually helps, without a long wait, and move up or down as you need to.

Pick the step that sounds most like you right now. If you’re ever unsure, jump straight to Get Help Now or call 811.

  1. 1

    Understand what you're feeling

    You're not sure what's going on, or you just want to read something plain and trustworthy first.

    Short guides on anxiety, low mood, stress, sleep, grief, and substance use — no sign-up, no waiting.

    Explore topics →
  2. 2

    Try a free self-help tool

    You'd like to work on it yourself, at your own pace, before (or instead of) talking to someone.

    Free guided programs and the NL app library — BreathingRoom, Well Central, and vetted apps.

    Browse free tools →
  3. 3

    Talk to people who get it

    You want to feel less alone and hear from people with lived experience.

    Warm lines and peer support like the Lifewise Warm Line and CHANNAL — a real person, no crisis required.

    Find peer support →
  4. 4

    Get help finding your way

    There's a lot out there and you'd like someone to point you to the right door.

    811, the Mental Health & Addictions System Navigator, and 211 NL can sort out what fits and how to reach it.

    Find navigation help →
  5. 5

    See a counsellor

    You're ready to talk to a professional — often the same week, without a referral.

    Doorways single-session walk-in counselling across NL, plus other free and community counselling.

    Find counselling →
  6. 6

    Get specialized or ongoing care

    You need more than a single session — for addictions, an eating disorder, or longer-term treatment.

    Addictions and detox programs, the eating disorder program, opioid treatment, and inpatient services.

    Find specialized care →
  7. 7

    Get help now

    You need support today, or you're worried you or someone else isn't safe.

    Crisis lines and urgent help: 911, 811, 988, and NL's mobile crisis teams — no referral, available now.

    Get help now →

Adapted from the Stepped Care 2.0® model developed in Newfoundland and Labrador. NLMH is an independent project and is not affiliated with NL Health Services.